If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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Finding the right IT partner for your Perth business can be difficult and depends on what your intentions and business goals are. Staying competitive, secure, and optimising operations is arguably where most businesses have to start.  With increasing cybersecurity threats and technology becoming more advanced, choosing an IT solutions provider...

9 Important Aspects of IT Support Services for Businesses

January 20, 2026/

9 Important Aspects of IT Support Services for Businesses Any business can benefit from an IT support service, whether a small local business or a large global enterprise. IT support services help to streamline and improve numerous business operations and processes. In addition, they can add multiple resources to a...

How Does IT Consulting Work, And Why Do You Need It?

January 15, 2026/

How Does IT Consulting Work, And Why Do You Need It? IT Consulting services consist of a dedicated team focused on advising businesses on their IT infrastructure and how to best position the company. Achieving goals and objectives in any company or business is essential for success. Many variables contribute...

Why Cloud Telephony Is A Gamechanger For The Insurance Industry

December 30, 2025/

Why Cloud Telephony Is A Gamechanger For The Insurance Industry For the insurance industry, recent years have seen increasing demands from policyholders for faster, more efficient claims resolution and better customer service. At the same time, insurers have been hit by the challenge of maintaining high levels of customer service...

Best Practices For Data Backup: The 3-2-1 Strategy

December 9, 2025/

Best Practices For Data Backup: The 3-2-1 Strategy Data loss is a disaster waiting to happen for most organisations – without access to essential data; businesses can be left unable to operate. The threat of data loss comes from many potential sources – hardware failure, lack of it security, theft,...

The Importance Of Digital Data Storage and Backup Security

December 4, 2025/

The Importance Of Digital Data Storage and Backup Security You might not give it much thought from day to day, but the way you store and protect your business’ data is a fundamental decision. In the old days, pretty much everything your business needed would be held in physical filing...

How Vital Is Your Data Center Location?

November 27, 2025/

How Vital Is Your Data Center Location? If your company relies heavily on its IT infrastructure, choosing a location for your data centre can be crucial. However, it isn’t just a question of price or convenience – there are several other factors to be considered. You should weigh up your...

6 Myths About Moving to Cloud Hosting

November 20, 2025/

6 Myths About Moving to Cloud Hosting Cloud hosting is one of the most significant technological developments of recent years, enabling all manner of new opportunities. However, despite the excitement of the many benefits, some organisations are still cautious about fully embracing the new technology. This is partly due to...

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Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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© 2025 FocusNet Technology | ABN 30 606 250 006 

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.