If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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Cyber Security Services

Losing your business reputation livelihood |
is not worth the risk.

Your IT systems carry your business credibility.

Your clients, your regulators, and the partners you work with all expect the same thing: that your systems holding their data is secure, available, and properly controlled. When any one of those falters, the damage is rarely just technical. The operational downtime, reputational harm, and the regulatory scrutiny that follows a notifiable data breach is both time consuming, and costly.

Our pillar of strength for the Cyber Security services we offer is our ISO 27001 certification. This is the internationally recognised standard for Information Security Management Systems and defines the entire philosophy of our approach to cyber security in our business. Each service, process, and procedure is designed to keep your data private, intact, and available when you need it.

Cyber Security Services

Don't betray your clients trust.
Safeguard  their data.


Most files and records your business holds belongs to someone who has trusted you with that information. Trust is the real asset behind your business, and this trust is the first thing lost when a breach happens.

FocusNet’s business cyber security services are built around that trust. Modern threats do not look like they did five years ago, and neither do the environments we protect. Cloud platforms, SaaS applications, remote staff, and AI-driven workflows have widened the surface every attacker looks at, so our approach reflects how businesses actually operate now, not how they operated when the old checklists were written.

From cyber security assessments and cyber awareness training to consultancy and penetration testing, our services work together to strengthen your cyber resilience and safeguard the confidentiality, integrity and availability of your data. Every offering in our cyber services portfolio complies with the requirements and controls of our ISO 27001 certification.

You can't fix what you don't know!

A robust cyber security posture starts with a clear understanding of your cyber risk.

Cyber Health Check

Our Cyber Health Check is a practical cyber security audit that shows exactly where your business stands and what to fix first. You get a clear cyber risk assessment, prioritised recommendations, and a benchmark against ACSC guidelines, the formal, evidence-based standard that regulators, auditors and boards expect. Click through for what is covered and current pricing.

Staff Cyber Training

Most cyber incidents start with a single careless click, usually from inside your own business. Staff cyber awareness training turns your team into the first line of defence against modern threats, with short, practical modules and simulated phishing that build real habits. Click through for what’s included and current pricing.

Cyber Consultation

Sometimes you need a cyber security consultant in your corner, not another platform to log into. We help you set strategy, meet compliance obligations, and make confident calls when something changes, without the jargon, because we understand both the threats and your business. Click through for more information.

Pen Testing

Our penetration testing services put your defences under real pressure. We simulate the same techniques a modern attacker would use, surface the weaknesses that automated scanners miss, and hand back a prioritised report showing exactly what to fix and why. Findings, evidence, remediation, all in plain English. Click through for scope and pricing.

We're not just another provider

Expert Cyber Support For Businesses

Cyber risk does not sit still, and neither does the guidance that measures it.

The ACSC Essential Eight is being retired, and the incoming Essentials series is built upon it, extending the same fundamentals to match how modern IT environments have grown. Cloud, SaaS, remote work, and agentic AI have widened the surface every attacker looks at, and the new series reflects that with dedicated chapters for Enterprise IT, Cloud, and Operational Technology.

That transition is already baked into how we work. FocusNet delivers managed cyber security, cyber compliance services, and cyber security services Australia-wide for businesses that need cyber treated as core operations, not background IT, grounded in an ISO 27001 ISMS, aligned to the Essential Eight today, and moving with the Essentials series as it evolves.

The standards will keep evolving. So will we. What stays constant is the outcome: cyber security services your business, your clients, and your regulators can rely on.

Our Cyber Security Services Common Questions

FocusNet applies layered technical controls, including encryption, access management, and continuous monitoring, aligned with Australian data security standards and built on our ISO 27001 certified ISMS. Mandatory cyber security audits and risk assessments confirm those controls stay effective as your environment changes.

Under the Privacy Act 1988 and the Notifiable Data Breaches scheme, Australian businesses must take reasonable steps to protect personal information and report eligible data breaches to affected individuals and the regulator. FocusNet's cyber compliance services build these obligations into every system we manage, so compliance is a default outcome of how we operate, not an afterthought.

Yes. Our cyber security consultants assess your current environment against insurer expectations, close gaps in controls such as MFA or backup testing, and provide the documentation insurers ask for at application or renewal.

Most Australian cyber insurers expect multi-factor authentication, tested data backups, endpoint protection, a documented incident response plan, staff security awareness training, and a regular patching and vulnerability management schedule. These controls typically apply whether you are applying for a new policy or renewing an existing one.

Small and medium businesses can strengthen their cyber security defences by enabling multi-factor authentication (MFA), keeping software patched, and training staff to recognise threats. FocusNet provides affordable cyber security services and network security solutions tailored to Australian SMBs, including audits, managed firewalls, and endpoint protection aligned with the government’s Australian Cyber Security Centre (ACSC) guidelines.

Zero-trust security assumes no device or user is trusted by default; every connection is verified before access is granted. We build zero-trust principles into the network and information security models we design, helping you reduce internal risk, protect data integrity, and meet Australian data security standards across hybrid and remote work environments.

We protect businesses against ransomware through proactive prevention, detection, and rapid response. Our layered approach includes endpoint protection, network security, real-time monitoring, and tested data backups for quick recovery, backed by staff cyber awareness training, email filtering, and threat intelligence that reduce the risk of an attack spreading.

We provide continuous cyber threat monitoring through detection, analytics, and response systems. Combining network security, endpoint monitoring, and threat intelligence, including SIEM and EDR platforms, our 24/7 operations team identifies suspicious activity in real time and works to contain it before it escalates.

Security Incident Management is a mandatory requirement of our ISO 27001 certification. Our Information Security Management System (ISMS) ensures we follow a structured, rapid response process to contain, investigate, and remediate any cyber security breaches. Our cyber defence and alerting systems provide early warnings of any potential issues.

We implement multi-layered cyber security measures across networks, data, and users. Our suite of protection systems include next-generation firewalls, Endpoint Detection and Response (EDR) tools, threat intelligence, multi-factor authentication, encryption, secure immutable backups, cloud and zero-trust frameworks. All solutions align with Australian data security standards, ACSC guidelines, and comply with our ISO 27001 certification.

FocusNet has attained the internationally recognised ISO 27001 certification which specifically focuses on our Information Security Management System. All our cyber security services are managed and monitored utilising the Requirements and Controls as defined by ISO 270001. Our commitment to this certification is reflected in the high praise we receive from the results of our external audits.

Cyber can be complex, but fixing it doesn’t have to be.

Company

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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© 2025 FocusNet Technology | ABN 30 606 250 006 

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.