If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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Our Team

Dave Baines

Cyber Security Specialist

Dave has over 30 years experience in the IT industry, both in the UK and Australia. He is an Offensive Security Certified Professional and holds a Master of Computer and Network Security.

Dave spends most of his time consulting to SME’s, performing cyber audits and providing practical advice addressing today’s cyber threat landscape.

Cyber can be complex, but fixing it doesn’t have to be.

Company

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

Edit Template

Our Team

Dave Baines

Cyber Security Specialist

Cyber can be complex, but fixing it doesn’t have to be.

Company

Payment Details

Services

Specialties

Payment Details