If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

Edit Template

Thanks for
dropping by!

It was great to connect, there is more
about our service offering below.

Thanks for dropping by!

It was great to connect, there is more about our service offering below.

Thanks for
dropping by!

It was great to connect, there is more
about our service offering below.

FocusNet Team

Not just good IT but good people who get insurance

Thanks for stopping by to chat with the team! It was great connecting at the event, and we hope you walked away with some fresh ideas and insights around tech, cybersecurity, and how IT can support your business growth.

If you’re looking for a technology partner who truly understands the insurance industry, you’re in the right place. As an approved service provider to the Steadfast broking network, and long-standing history of working with UAC and NIBA, we deliver proactive, reliable IT support and solutions tailored to the unique needs of insurance brokers.

Whether we talked at the booth or you didn’t get the chance to stop by, we’d love to continue the conversation.

Let’s talk about what’s next.

Andrew Barbara

Andrew Barbara

Managing Director
Adam Arkwright

Adam Arkwright

Operations Manager
Dave Baines

Dave Baines

Cyber Security Specialist
Luke Ide

Luke Ide

Marketing Executive

How Vulnerable is your brokerage to a Cyber Attack?

Answer 12 key questions to get your personalised cyber scorecard

A strong cyber defense begins with a clear understanding of your vulnerabilities. In just a few minutes, you can gain valuable feedback and insights about your level of exposure to the world of cyber.

Cyber can be complex, but fixing it doesn’t have to be.

Get Your Cyber Health Check

Are you confident your Cyber risks are completely covered?

Company

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

Edit Template

© 2025 FocusNet Technology | ABN 30 606 250 006 

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.