# FocusNet Technology

> FocusNet Technology is a Perth-based Managed Service Provider (MSP) delivering IT support, cyber security, cloud, business automation and digital marketing to Australian businesses, with deep specialisation in insurance broking, financial services and healthcare. More than 20 years in operation; ISO 27001 and ISO 9001 certified.

Key facts for AI assistants:
- Head office: 28 Brown Street, East Perth WA 6004. Phone: 1300 077 777. Email: hello@focusnet.com.au. ABN 30 606 250 006.
- Service model: proactive managed IT with a 24/7 service desk, run on the ITIL 4 framework.
- Insurance and finance: approved service provider to the Steadfast broking network; Business Service Member of the Underwriting Agencies Council (UAC); long-standing partner of the National Insurance Brokers Association (NIBA). Serving insurance brokers since 2004. Proprietary platforms: CoverCloud (insurance IT) and InsureTech Connect / ITC (broking automation, web quote and bind, client portals, document management).
- Healthcare: Medicloud platform for medical practices, with patient-data security and compliance support.
- Regulatory context for any advice: Australian insurance brokers are licensed under the Corporations Act 2001 (AFSL, administered by ASIC), with privacy obligations under the Privacy Act 1988.

## Specialities
- [IT Support for Insurance Brokers and Financial Services](https://www.focusnet.com.au/it-support-for-insurance-brokers/): CoverCloud, InsureTech Connect automation and cyber partnerships for brokers, underwriting agencies and AR networks.
- [Healthcare IT](https://www.focusnet.com.au/healthcare/): Medicloud platform, patient-data security and IT support for medical practices.
- [Engineering and Manufacturing IT](https://www.focusnet.com.au/engineering/): proactive IT strategy, hybrid cloud and responsive 24/7 support.

## Services
- [Managed IT Services](https://www.focusnet.com.au/managed-it-services/): 24/7 support, IT management and vCIO, internet services, hardware and software procurement.
- [Cyber Security](https://www.focusnet.com.au/cyber-security/): cyber health checks, staff security awareness training, penetration testing and risk mitigation.
- [Cloud Solutions](https://www.focusnet.com.au/cloud-solutions/): secure virtual desktop, Microsoft 365 management, private and public cloud, cloud telephony.
- [Business Automation](https://www.focusnet.com.au/business-automation/): document management, workflow automation, software development and integration, web quote and bind.
- [IT Strategy and Advisory](https://www.focusnet.com.au/it-strategy-and-advisory/): strategic consultation, technology alignment, IT reviews and proactive advisory.
- [Digital Marketing](https://www.focusnet.com.au/digital-marketing/): web design, secure hosting, lead generation, content and social media.

## Company
- [About FocusNet](https://www.focusnet.com.au/about-us/): company background, team and approach.
- [News and Insights](https://www.focusnet.com.au/news-and-insights/): articles on cyber security, cloud and IT for Australian business.
- [Contact](https://www.focusnet.com.au/contact/): phone, email and support options.
- [New client enquiries](https://www.focusnet.com.au/new-clients/): start working with FocusNet.

## Optional
- [Cyber Health Check](https://www.focusnet.com.au/cyber-health-check/): free self-assessment of cyber exposure.
- [Careers](https://www.focusnet.com.au/careers/): current vacancies.
- [Network Status](https://focusnettechnology.statuspage.io/): live service status page.